We ship within Europe exclusively via DHL. Outside of Europe, we use UPS Express.

Orders are processed daily between 7:00 am and 12:00 pm.

Once the package has been scanned by DHL upon collection, you will find the tracking number in the customer area.

We offer a 30-day return policy on all BIOGETA® products. If you're not satisfied, simply return the goods to us and you'll receive a full refund!

Please use the following address for returns:

BIOGETA® Shipping
Main Street 21
35088 Battenberg
Germany

Alternawol eG
DE21 4606 2817 0102 3191 00GENODEM1SMA
Volksbank Sauerland